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Common questions, answered plainly

Which towns around Lansing does Exteriors Enterprise Inc serve?

Exteriors Enterprise Inc works out of Lansing, IL and takes jobs across the southwest Chicago suburbs, including Orland Park, Naperville, Bolingbrook, and Aurora. The full list of towns is on the Service Areas page. If your suburb sits between Lansing and Naperville, a quick call will confirm whether we already cover your street.

How do I arrange a visit to have my roof looked at?

Call us or send a request through the site and we will set a time that fits your week. We ask a few questions about the house and the problem, then a crew member comes out to inspect the roof, siding, or gutters in person. You get the findings explained clearly before any work is planned.

How soon can a roofing visit be booked?

Most inspections around Lansing can be scheduled within the same week, and repairs or replacements are booked after that visit once the scope is clear. Season plays a part: spring and fall fill up faster, while storm events push timelines further out. Calling earlier in the week gives you the widest choice of days.

What should I do to prepare for a roof replacement day?

Move vehicles out of the driveway so our trucks and the dumpster have room. Cover or relocate fragile items in the attic and take down wall hangings that could shift with vibration. Keep pets indoors, and let neighbors know about the noise. We handle the tear-off, decking inspection, and cleanup.

How should I get ready for siding or window installation?

Trim shrubs back from the walls and shut off sprinklers near the work area. Take pictures and blinds off windows before the crew arrives, and clear a path from the driveway to the house. We tarp the work zones, protect landscaping where we can, and sweep for nails and debris at the end of each day.

What happens during a roof repair visit?

The first step is finding the water path, not just the wet spot. We check flashing at the chimney and walls, look at step flashing and counter flashing, and inspect pipe boots and valley flashing for gaps. Underlayment and shingle condition get checked too. Then we explain what failed, what the fix involves, and what the surrounding shingles need.

How much roofing material will my house need?

Roofing material is measured in squares, with one square covering 100 square feet. The exact count depends on the size, pitch, and layout of your roof, plus waste around valleys and hips. After we measure in person we can give you the precise figure, so call the number on our site to get an accurate count for your home.

What is the difference between tear-off and overlay?

An overlay sets new shingles over the existing layer, while a tear-off removes everything down to the decking. A single overlay can work on a sound roof, but a second layer hides problems and adds weight. On most jobs we tear off so we can inspect the OSB sheathing, replace soft spots, and install ice and water shield and synthetic underlayment on a clean surface.

Can you inspect the roof for storm damage after a hailstorm?

Hail and wind damage is not always visible from the ground, so we inspect up close. We look for bruised or creased shingles, lifted ridge cap shingles, dinged flashing, and shingles that lost seal. We document what we find with photos so you can see the condition of your roof and understand any repair options before work begins.

Do you work on gutters, soffit, and fascia along with the roof?

Yes, as part of the exterior package. Gutters, soffit, and fascia control how water leaves your roof, so they belong in the same conversation. We handle gutter repair and installation, replace damaged fascia boards, and set up soffit ventilation so the attic breathes. Tackling them together keeps the whole system working instead of fixing one piece at a time.

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